Solving PC problem with "NEW" Desktop Sharing

Trying to talk somebody through fixing a PC problem (extreme novice) is hard at the best of times but today we used the new desktop sharing feature to guide the novice into solving his problems. It's so much easier when you can see the other users screen and what they are doing.

I could have used a program like Teamviewer and fixed the problem myself but that doesn't teach the other person. Make them fix it themself I say and with ooVoo's desktop sharing feature I could see and talk them through it all.